Please be sure to enclose the original sales invoice along with your credit card information. All returns need to be returned in the original undamaged factory packaging, and must be in “NEW”saleable condition. Parts must be received and inspected before a credit can be issued. All returns must be shipped prepaid; C.O.D.’s will be refused. Failure to comply with the above “WILL” result in either a delay or the rejection of your return.

 

RETURN PROCESS:
In order to process a return. Please login to Order Status and mark the item as being returned. You have 10 days after receiving the item to process the return. If the item is incorrect due to your error such as, looked up the wrong part, inserted the wrong part number or did not provide us with your VIN number during checkout. You may be subject to a 15% restocking fee. If the incorrect part is due to our error, we will resolve the issue immediately.
We are required to emphasize that there are no refunds on electrical parts.

Damaged Items: The carrier is responsible for all items damaged during shipping. You will need to fill out a damaged claim report from the carrier to be reimbursed. Please do not return these items to us as we are not responsible for the reimbursement.  We will be glad to direct you on how to contact the shipping carrier to resolve your damaged item claim.